Auto Physical Damage Division

The Auto Physical Damage (APD) division's mission is to empower our clients to deliver the best possible outcome and restore their customers' lives after an auto collision by simplifying and optimizing complex claims and collision repair business environments. Our solutions work to seamlessly connect all the entities that need to collaborate during the process of handling a physical damage claim or repairing a collision damaged vehicle. Through two distinct workspaces, RepairCenter for collision repairers and WorkCenter for insurers, the Auto Physical Damage division enables our clients to increase productivity, customer satisfaction, and efficiency.

As the leading provider of solutions designed to automate and optimize the automobile insurance claims and repair processes, Mitchell offers solutions that focus on improving outcomes and performance for repair and collision claims management. We believe that our expertise in the broader claims process continuum, coupled with our division's specialization in auto claims and damage repair, uniquely qualifies us to serve as a valued solution provider to meet the evolving needs of the claims and collision repair industries.