Mitchell Releases DecisionPoint 7.2 Powered by Agile Development
Iterative, Adaptive, Feature-driven Development Delivers Superior Medical Billing Claims Capability
SAN DIEGO, CA—May 22, 2012—Mitchell, a leading provider of technology, connectivity and information solutions to the Property & Casualty claims and Collision Repair industries, today announced the commercial release of Decision Point® 7.2. This latest release of the market-leading medical bill review and workflow solution for 1st and 3rd party liability claims handlers was developed and delivered using Agile Development principles emphasizing rapid time-to-market and client-driven feature development.
“DecisionPoint 7.2 represents a significant change in our development methodologies that will deliver better outcomes, by simplifying and accelerating medical bill claim handling,” said Dave Torrence, Mitchell Executive Vice President and General Manager, Auto Casualty Solutions. “I’m pleased with the valuable new functionality that has been added in this latest release, including the ability to integrate with Mitchell NHQ Negotiation Services, providing the extra benefit of access to negotiated out-of-network payment services.”
“Mitchell continues to focus on client needs, adding new capabilities to maintain leadership in a highly data-driven industry, enhancing workflow automation and utilizing claims analytics expertise in order to quickly and flexibly adapt to change. We are committed to continually incorporating industry best practices to develop our solutions, as evidenced by leveraging Agile Development principles to develop DecisionPoint 7.2,” said Vidya Dinamani, Vice President of Product Management and Marketing for Mitchell. “We look forward to continuing to deliver even higher levels of accurate, prompt and effective service capabilities to our clients.”
Decision Point 7.2 introduces several new features that were able to be delivered in a shorter timeframe, and developed by actively engaging with Mitchell clients to incorporate their feedback. These features include the use of pharmacy data using web services, which allows clients to leverage Medi-Span and Redbook as their preferred drug pricing indices. This feature also provides pharmacy pricing in compliance with regulations rolled out for New York.
The Mitchell NHQ Negotiation Services component enables clients to leverage a broad array of negotiation services to the approximately 50-70% of medical charges that are generated by providers who are not currently part of a provider network. Injury claims professionals are further enabled to achieve their primary goal of delivering excellent medical care in the most cost-effective manner to ensure maximum policy benefit for injured parties.
Due to the overwhelming success of Decision Point in large markets we are now expanding our portfolio to include Mitchell’s exclusive automated medical bill review in Hawaii in conjunction with delivery of the Hawaii PIP Fee Schedule.
Another feature included in this release is the ability for users of DecisionPoint to provide feedback. This feedback delivers greater insight into user satisfaction and allows Mitchell to incorporate this feedback to continually improve DecisionPoint.
To learn more about Decision Point 7.2, please visit us at http://www.mitchell.com/claims-management-software/medical-claims-processing/medical-claims-billing-software.asp
Mitchell empowers clients to achieve measurably better outcomes. Providing unparalleled breadth of technology, connectivity and information solutions to the Property & Casualty claims and Collision Repair industries, Mitchell is uniquely able to simplify and accelerate the claims management and collision repair processes.
As a leading provider of Property & Casualty claims technology solutions, Mitchell processes over 50 million transactions annually for over 300 insurance companies/claims payers and over 30,000 collision repair facilities throughout North America. Founded in 1946, Mitchell is headquartered in San Diego, California, and has 1,700 employees. The company is privately owned primarily by the Aurora Capital Group, a Los Angeles-based investment group. For more information about Mitchell, visit www.mitchell.com.
About Auto Casualty Solutions
The Mitchell Auto Casualty Solutions (ACS) division delivers solutions that help accelerate prompt, fair and effective injury and liability claims handling with automated decision-making tools. By connecting people with technology and data, ACS delivers timely, intelligent and actionable insight to our clients so that they can handle 1st and 3rd party liability claims better. ACS offerings incorporate leading-edge technologies that empower our clients to handle injury and liability claims more accurately, consistently, efficiently and cost-effectively enabling them to deliver outstanding claim service results.
For more than 20 years, ACS has delivered high-quality products and services to meet the evolving needs of our clients. With extensive industry experience and a track record of outstanding service delivery, ACS is uniquely positioned to deliver solutions that simplify and optimize your injury and liability claims handling.
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