2009 Press Releases

Corporate

Mitchell's Head of Human Resources Jack Farnan Receives Lifetime Achievement Award
June 29, 2009—Mitchell International, Inc., a leading provider of information, workflow and performance management solutions to the Property & Casualty claims and Collision Repair industries, today announced that the San Diego Business Journal (SDBJ) honored its Senior Vice President of Human Resources, Jack Farnan, with a Lifetime Achievement Award.

2009 Mitchell International Casualty Claims Conference Showcases Solutions
to Drive Performance Improvements
April 6, 2009—Lake Las Vegas Ritz Carlton, brought together more than 150 insurance industry delegates for high-level networking and shared insights on ways to improve claims processing performance.

Mitchell Moves On and Moves Ahead!
March 13, 2009—Mitchell International, Inc., a leading provider of information, workflow and performance management solutions to the Property & Casualty claims and vehicle repair industries, today announced its path forward after discontinuing the merger review proceedings with the Federal Trade Commission (FTC).

CCC-Mitchell Mutually Agree to Terminate Merger
March 11, 2009—CCC Information Services Inc., of Chicago, and Mitchell International, Inc., of San Diego, announced today that they will no longer pursue the merger of the two companies.

US District Court Grants Request for Preliminary Injunction in the CCC-Mitchell Merger
March 9, 2009—Today the U.S. Federal District Court in the District of Columbia granted the Federal Trade Commission's (FTC) request for a preliminary injunction, enjoining CCC Information Services Inc. and Mitchell International, Inc. from closing their previously announced merger, pending resolution of the FTCs administrative trial currently set to commence March 31, 2009.

Mitchell International Achieves Record Revenues in 2008
February 24, 2009—Mitchell International Inc., a leading provider of information, workflow and performance management solutions to the property and casualty claims and collision repair industries, today announced record business performance results for 2008.

Auto Physical Damage

Mitchell International Selected by Elephant Auto Insurance™
December 14, 2009—Mitchell International, Inc., a leading provider of information, workflow and performance management solutions to the Property & Casualty claims and Collision Repair industries, today announced that Elephant Insurance™ (Elephant) has selected the company's WorkCenter™ Total Loss valuation product.

AutocheX Celebrates 20th Anniversary by Honoring Top-Performing Shops
at Annual Premier Achiever Awards
December 7, 2009—AutocheX™, Mitchell Internationals customer experience management group, honored collision repair facilities from throughout the U.S. and Canada for their exceptional achievements in customer service and satisfaction at a special 20th anniversary celebration of the annual Premier Achiever Awards ceremony.

In an Unprecedented Move, Mitchell Provides Customer Vehicle Statusing
and OEM Information to the Industry Free of Charge
December 1, 2009—Mitchell International, Inc., a leading provider of information, workflow, and performance management solutions to the Collision Repair and Property & Casualty insurance claims industries, today announced that it is now offering Mitchell RepairCenter™ QuickStart free to the entire U.S. collision repair market.

Launch of Mitchell RepairCenter™ Leads to Record Sales at NACE
November 19, 2009—Mitchell International, Inc., a leading provider of information, workflow, and performance management solutions to the collision repair and P&C insurance claims industries, today announced a record-breaking 35 percent increase in NACE trade show sales…

Mitchell International Acquires Scene Genesis
November 6, 2009—Mitchell International, Inc., a leading provider of information, workflow and performance management solutions to the Property & Casualty claims and Collision Repair industries today announced that it has completed the purchase of Scene Genesis.

Mitchell to Unveil GlassMate™ 6.0 and GlassMate™ Mobile at NACE 2009
November 5, 2009—Mitchell International, Inc., a leading provider of information, workflow and performance management solutions to the Property & Casualty claims and Collision Repair industries, today announced that it will unveil GlassMate™ 6.0 and GlassMate™ Mobile at NACE 2009 being held November 5-7 at the Mandalay Conference Center in Las Vegas.

PDA Selects Mitchell International for Extended Estimating Solutions
November 4, 2009—Mitchell International, Inc., a leading provider of information, workflow and performance management solutions to the Property & Casualty claims and Collision Repair industries, today announced that PDA Corporation, the largest automobile inspection and appraisal service network in the country, has signed a renewal contract extending the PDA relationship with Mitchell for the next seven years.

Mitchell Launches New Product Category Into Collision Repair Market
November 3, 2009—Mitchell International, Inc., a leading provider of information, workflow and performance management solutions to the Collision Repair and Property & Casualty claims industries, today announced the launch of Mitchell RepairCenter, the industry's first Shop Workspace.

Mitchell Releases Special NACE Edition of Industry Trends Report
November 2, 2009—Mitchell International, Inc., a leading provider of information, workflow and performance management solutions to the Property & Casualty claims and Collision Repair industries today released the fourth quarter 2009 Special NACE Edition of its Industry Trends Report (ITR)—the company's quarterly publication that highlights industry-related trends, news items and statistics.

Mitchell International Expands Partnership With APU Solutions
October 29, 2009—Mitchell International, Inc., a leading provider of information,workflow and performance management solutions to the Property & Casualty claims and Collision Repair industries, today announced that it has expanded its partnership with APU Solutions®.

Mitchell Acquires ClaimTools™ Cutting-edge Digital Camera Photo Management Solution
October 28, 2010—Mitchell International, Inc., a leading provider of information, workflow and performance management solutions to the Property & Casualty claims and Collision Repair industries, today announced its acquisition of Vancouver, Canada-based ClaimTools™…

Mitchell to Unveil Industry's First Shop Workspace at NACE
October 19, 2009—Mitchell International, Inc., a leading provider of information, workflow and performance management solutions to the Collision Repair and Property & Casualty claims industries today announced that it will unveil the industry's first Shop Workspace at this year's NACE.

Mitchell Plans Special 20th Anniversary Edition of AutocheX Premier
Achiever Award Ceremony
October 5, 2009—Mitchell AutocheX™, a leading provider of customer satisfaction measurement and performance management solutions to the collision repair and claims industries, today announced that it will honor collision repair facilities that have achieved exceptional customer satisfaction ratings in 2009 at its eighth annual Premier Achiever Awards ceremony.

Mitchell's Content Concierge Delivers Shops the Latest OEM Repair Information
September 21, 2009—Mitchell International, Inc., a leading provider of information, workflow and performance management solutions to the Property & Casualty claims and Collision Repair industries, today announced availability of its Content Concierge Service for the Mitchell Information Center…

Mitchell's Leading UltraMate® 7 Now Gives Customers the Ability
to Print Estimates In Spanish
September 9, 2009—Mitchell International, Inc., a leading provider of information, workflow and performance management solutions to the Property & Casualty claims and Collision Repair industries, today announced that UltraMate® 7, the industry leading estimating solution for both insurers and collision repairers, can now generate estimate printouts in Spanish….

Mitchell International and J.D. Power and Associates Extend Partnership
on Industry Leading Total Loss Solution: Deepen Commitment to Estimate
Accuracy and Policyholder Satisfaction
August 21, 2009—Mitchell International, Inc., a leading provider of information, workflow and performance management solutions to the Property & Casualty claims and Collision Repair industries today announced it has extended its alliance with customer satisfaction and vehicle pricing expert J.D. Power and Associates…

Collision Repair and Automotive Claims Industry Leaders Gather at Mitchell's 2009
Industry Week Conference
August 20, 2009—Mitchell International, Inc., a leading provider of information, workflow and performance management solutions to the Property & Casualty claims and Collision Repair industries, today announced the conclusion of its Industry Week Conference, held August 3-7 at the Hard Rock Hotel in San Diego.

Mitchell International Partners with Thatcham to Provide Independently Researched
Collision Repair Methodologies to the North American Market
August 12, 2009—Mitchell International, Inc., a leading provider of information, workflow and performance management solutions to the Property & Casualty claims and Collision Repair industries, today announced a partnership with Thatcham (The Motor Insurance Repair Research Centre), the leading authority in collision repair research for European and Asian nameplates.

Mitchell Releases Latest Edition of Industry Trends Report
August 3, 2009—Mitchell International, Inc., a leading provider of information, workflow and performance management solutions to the Property & Casualty claims and Collision Repair industries, today released the third quarter 2009 edition of its Industry Trends Report (ITR).

Mitchell International Promotes Scott Kozak to Senior Vice President
of Auto Physical Damage Insurance Service and Sales
July 9, 2009—Mitchell International, Inc., a leading provider of information, workflow and performance management solutions to the Property & Casualty claims and Collision Repair industries, today announced the promotion of Scott Kozak to Senior Vice President of Auto Physical Damage Insurance Service and Sales.

Mitchell International Makes Estimating Accuracy Faster, Easier and Ready for the Future
July 1, 2009—Mitchell International, Inc., a leading provider of information, workflow and performance management solutions to the Property & Casualty claims and Collision Repair industries, today announced the release of UltraMate® 7, the next major version of one of the industry's most widely accepted collision estimating solutions for both insurers and collision repairers.

New Mitchell Information Center™ "Parts and Labor Lookup" Module
Provides Efficient Online Access to Collision Parts and Labor Reference Database
June 1, 2009—Mitchell International, Inc., a leading provider of information, workflow and performance management solutions to the Property & Casualty claims and Collision Repair industries, today announced that its collision parts and labor reference database is now available online.

Mitchell Glass to Preview GlassMate™ 6.0 at IGA 2009
May 7, 2009—Mitchell International, Inc., a leading provider of information, workflow and performance management solutions to the Property & Casualty claims and Collision Repair industries, today announced that Mitchell Glass will preview GlassMate™ 6.0 at this years Independent Glass Association (IGA) 2009 Independents Days Conference and Spring Auto Glass Show.

Mitchell Releases Latest Edition of Industry Trends Report
April 27, 2009—Mitchell International, Inc., a leading provider of information, workflow and performance management solutions to the Property & Casualty claims and Collision Repair industries, today released the second quarter 2009 edition of its Industry Trends Report (ITR).

Mitchell Adds Market-Based Price Updates to Its Refinishing Materials Calculator
April 23, 2009—Mitchell International, Inc., a leading provider of information, workflow and performance management solutions to the Property & Casualty claims and Collision Repair industries, today announced that it will provide market-based price updates to its industry-leading Refinishing Materials Calculator (RMC™).

Mitchell International Announces WorkCenter™ Total Loss 3.0
April 20, 2009—Mitchell International, Inc., a leading provider of information, workflow and performance management solutions to the Property & Casualty claims and Collision Repair industries, today announced the release of WorkCenter™ Total Loss 3.0 that helps insurers generate fair, market-driven values for total loss vehicles for an optimum total loss claims settlement process.

Mitchell 2009 Auto Collision Road Show Kicks Off In Los Angeles Area
and Includes Additional Cities
March 18, 2009—Mitchell International Inc., a leading provider of information, workflow, and performance management solutions to the collision claims and repair industries, today announced that its fifth annual Road Show will be held from March 24th to October 7th.

Mercury Insurance Signs Multi-Year Contract Extension with Mitchell International
March 3, 2009—Mitchell International Inc., a leading provider of information, workflow and performance management solutions to the collision claims and repair industries, today announced that Mercury Insurance has extended and expanded its relationship with Mitchell to provide claims processing solutions.

Mitchell Releases Latest Edition of Industry Trends Report
January 26, 2009—Mitchell International, Inc., a leading provider of information, workflow, and performance management solutions to the collision claims and repair industries, today released the first quarter 2009 edition of its Industry Trends Report (ITR).

Auto Casualty Solutions

Mitchell and Jopari Say "Green Transaction Initiatives" Play Key Role in P&C
and Group Health Industry Environmental Best Practices
May 18, 2009—Mitchell International, Inc., a leading provider of medical cost containment, provider networks, workflow solutions and decision support tools to over 70% of U.S. automotive insurance payers…

Mitchell International Showcases MedNeutral's Latest Development:
The First Integrated Billing and Medical Records
April 15, 2009—On March 9th—11th, Mitchell International, the property and casualty industry's leading provider of medical bill review solutions, hosted its 7th annual Industry Conference in Las Vegas, NV.

Healthcare Solutions and Mitchell International Announce Specialty Network Services
for Auto Casualty Market
April 13, 2009—Healthcare Solutions and Mitchell International announced today a new specialty network solution for the auto casualty market.

Workers' Compensation Solutions

Mitchell International Announces SmartAdvisor™ Real Time Partner Bridge
November 16, 2009—Mitchell International, Inc., a leading provider of information, workflow and performance management solutions to the Property & Casualty claims and Collision Repair industries, today announced the availability of the SmartAdvisor™ Real Time Partner Bridge.

Mitchell International Unveils New Technology Enhancements to SmartAdvisor™
November 9, 2009—Mitchell International, Inc., a leading provider of information, workflow and performance management solutions to the Property & Casualty claims and Collision Repair industries, today announced that SmartAdvisor will upgrade to the latest Microsoft development framework, .NET 3.5.

Mitchell International Adds Leading Technologist to the SmartAdvisor
Division Leadership Team
October 28, 2009—Mitchell International, Inc., a leading provider of information, workflow and performance management solutions to the Property & Casualty claims and Collision Repair industries, today announced the appointment of Ken Mihara as Vice President of Product Delivery…

Seasoned Technology Executive Joins Mitchell International's SmartAdvisor
Solutions Division
May 11, 2009—Mitchell International, Inc., a leading provider of information, workflow and performance management solutions to the Property & Casualty claims and Collision Repair industries, today announced that Nina Smith has joined the Company as Senior Vice President and General Manager of its SmartAdvisor Solutions Division.

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