End-to-End Solutions
Technology Solutions for Today’s Talent Challenges
As more employees retire, change roles or switch industries, strategies to solve your most pressing challenges are where our casualty solutions can help most.
Software Made Smarter. Decisions Made Simple.
Even before the pandemic started, the insurance industry was facing unprecedented talent loss, with many tenured employees slated to retire. As team members retire, change roles or switch industries, reinventing the workforce rises to the top of the priorities. This may mean new software and automation strategies or outsourcing certain functions less core to your operation. Our solutions can support the transformation you are looking to accomplish as your workplace continues to evolve.
End-to-End Software Solutions
Our end-to-end software solutions are designed to help you simplify the claims management process. From point of injury to bill payment, our technology solutions are available as a full package or plug and play.
State Reporting
Automates state reporting capabilities for First Report (FROI) and Subsequent State Reporting (SROI).
Utilization Review
Simplifies the clinical review process for pre-authorizations, concurrent and retrospective review required by each jurisdiction and connects with Mitchell Bill Review to ensure your bill review decisions are applied.
eBilling
Ensures regulatory compliance with jurisdictional requirements while reducing billing errors and decreasing payment timelines. Improves provider communication with transparent bill status availability throughout the process and reduces unnecessary provider payment inquiries.
Bill Review
Manages review of workers’ compensation and auto liability medical charges with daily fee schedule updates, clinical guidelines and automated edits. Highly configurable client-specific workflows including triage for specialty review of inflated and unreasonable charges and clinical auditing.
Plug & Play Integrations
Streamlines connectivity to capture out-of-network prescriptions, apply UR decisions and administer network contracts. Offers an exclusive Guidewire partnership.
ePay
Issuing electronic payments to providers reduces payment expenses by 60-90% and improves payment timelines by eliminating paper checks, prioritizing staffing needs on the most important claims processes.
Adjuster Tools
Improves adjuster efficiency with single sign-on portals and dashboards that simplify access to claims information needed most including self-serve reporting, analytics and investigation, liability/injury management tools.
Business Process Services Powered by Smart Technology
Technology Enabled Services combine our best-in-class bill review and claims technology with our extensive expertise in process execution. This integration of services and software is further enhanced through Mitchell’s deep claims expertise and our extensive data and analytics capabilities. The result is superior outcomes for our clients. Our Technology Enabled Services provide end-to-end document processing, bill review and specialty services with speed and accuracy, returning exceptional value to our clients’ business.
Customized to Your Specific Needs
Mailroom
Accelerate and scale the ingestion of medical bills and other claims documents.
Document Management
Streamline document intake and processing with an end-to-end automated process for classifying, sorting, separating and reorganizing documents.
Data Capture
Reduce data entry errors and quality delays with comprehensive capture capabilities.
Medical Bill Review
Improve medical bill outcomes with industry-leading bill review technology and expertise of highly-skilled professionals with extensive knowledge of industry rules and regulations.
Provider Contact Center
Free adjusters’ time with dedicated inbound and outbound claim and billing-related support.
Premium Support
Certified coders and licensed nurses available for claims requiring enhanced levels of service.
Contact Us
Learn how Mitchell’s full spectrum of integrated casualty services and solutions that combine industry-leading technology with deep market expertise can help you achieve brighter casualty claim outcomes.