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Auto Physical Damage Conference

2024 CARSTAR Conference

The Canadian CARSTAR franchise network will celebrate its 30th anniversary in Victoria, BC by hosting its annual conference. Over the course of three days, the CARSTAR team, along with professionals from across the industry, will gather to celebrate this milestone, attend informational sessions and strengthen connections with one another during events like the vendor trade show.
Auto Physical Damage Article

Long-Lasting Pandemic Trends That Might Surprise You

September 9, 2021
5 MIN READ

It is no surprise that the COVID-19 pandemic has changed much about the way we live and do business.
Auto Physical Damage Podcast

Episode 4: What Vehicle Lightweighting Means for Collision Repair

July 21, 2021

Ryan and Edwin Pope, principal analyst at IHS Markit, discuss the growing use of lightweight materials in new automobile design and construction. While these alternatives are helping to improve safety, boost fuel economy and reduce costs, they are also creating new challenges affecting insurance claims and the delivery of proper and safe repair.
Auto Physical Damage Article

Average Length of Rental for Repairable Vehicles: Q1 2021

June 7, 2021
6 MIN READ

Overall U.S. LOR for Q1 2021 remained stable compared to Q1 2020, with an increase of only 0.1 days. Since COVID’s impact on 2020 LOR was most evident in April’s increases, we may see a larger difference when analyzing LOR next quarter.
Auto Physical Damage Article

The Shift in Mobility Patterns

June 7, 2021
5 MIN READ

Just two years ago, some experts predicted the end of private vehicle ownership and the growth of shared mobility or Mobility as a Service (MaaS). Then came COVID-19. Three trends have emerged, however, that are shaping mobility’s “next normal” and promising to have a long-lasting impact on the collision repair and auto insurance industries.
Auto Physical Damage Article

AI and Its Impact on Automotive Claims

June 7, 2021
6 MIN READ

For more than six decades, innovators have attempted to unlock the full potential of artificial intelligence (AI). That dramatic growth has only accelerated over the last year due, in part, to the pandemic and a “new reality”. According to one report, 87% of carriers are now spending in excess of $5 million annually on these technologies, which is more than in the banking and retail sectors.
Auto Physical Damage Podcast

Episode 3: The Changing World of Automotive Recycling

May 11, 2021

In this episode, Ryan welcomes Jeff Helget, vice president of operations at B and R Auto Wrecking. Together they explore how the automotive recycling industry is adapting to growing vehicle complexity, the pandemic’s impact on the supply chain, and changes in method of inspection including virtual and automated estimating.
Auto Physical Damage Article

A Look Back at 2020 Trends in Auto Insurance

March 8, 2021
4 MIN READ

By taking a look at last year’s key trends, carriers and collision repairers can successfully navigate an uncertain future and adapt to what will likely be a new post-pandemic normal.