Case Study: For Better Production Management

This Mitchell innovation is probably the best thing that ever happened to the whole picture-taking process. Let's take a moment to listen to Valerie's comments: “This camera, which was specially designed to meet Mitchell's design criteria, is a technological gem. The barcode feature creates a specific code for each vehicle, which allows us to associate every picture, whether taken by an appraiser, a technician, or anyone else who is authorized, to a specific vehicle. All one needs to do is scan the barcode, identify each picture (if required) and use the camera menu to choose the appropriate file on the main server. A wireless connection is then used to send the digital image, which will be automatically filed in the appropriate RO section: estimate, prior damage, obvious damage, insurer, chassis, etc.”

RepairCenter automatically generates these barcodes, and the combined benefit of having these two systems is that all the data, RO, estimate, pictures, etc. is instantly archived on Mitchell's remote main server. No more worries about losing valuable data, while security is password ensured to provide complete confidentiality. According to the different testimonials and studies performed by Mitchell, the average time spent on pictures including sorting, archiving, retrieving, distributing, and managing, is greatly reduced.