Insights
2021 mPower Award Winner — Liberty Mutual
June 12, 2021
5 MIN READEach year Mitchell celebrates one of its partners through the "mPower Award" highlighting innovative and transformational initiatives taken on in the past year. This year, Liberty Mutual was selected for their massive bill management operations overhaul aimed at optimizing this process and achieving best-in-class operational excellence.
Successfully Navigating Third Party Claims in the Wake of the Pandemic [Podcast]
On-Demand
4 MIN READDuring this episode, you will learn more about the current trends and challenges in the third party market, as well as successful strategies that top-performing claims organizations are incorporating.
AI and Its Impact on Automotive Claims
June 7, 2021
6 MIN READFor more than six decades, innovators have attempted to unlock the full potential of artificial intelligence (AI). That dramatic growth has only accelerated over the last year due, in part, to the pandemic and a “new reality”. According to one report, 87% of carriers are now spending in excess of $5 million annually on these technologies, which is more than in the banking and retail sectors.
Average Length of Rental for Repairable Vehicles: Q1 2021
June 7, 2021
6 MIN READOverall U.S. LOR for Q1 2021 remained stable compared to Q1 2020, with an increase of only 0.1 days. Since COVID’s impact on 2020 LOR was most evident in April’s increases, we may see a larger difference when analyzing LOR next quarter.
The Shift in Mobility Patterns
June 7, 2021
5 MIN READJust two years ago, some experts predicted the end of private vehicle ownership and the growth of shared mobility or Mobility as a Service (MaaS). Then came COVID-19. Three trends have emerged, however, that are shaping mobility’s “next normal” and promising to have a long-lasting impact on the collision repair and auto insurance industries.
Self-Help Tools for Providers
June 4, 2021
2 MIN READHealth, healing, and prevention are paramount. Today, in the practice of caring for patients, providers are challenged with increased patient volumes, the use of electronic health record (EHR) software and regulatory requirements.
Episode 3: The Changing World of Automotive Recycling
May 11, 2021
In this episode, Ryan welcomes Jeff Helget, vice president of operations at B and R Auto Wrecking. Together they explore how the automotive recycling industry is adapting to growing vehicle complexity, the pandemic’s impact on the supply chain, and changes in method of inspection including virtual and automated estimating.