Insights
A New Era of Performance Management
September 19, 2018
2 MIN READAs McKinsey and Company stated in their 2017 study on performance management, “What gets measured, gets done.”1 Performance management is a critical aspect of success in any field of business, and this is especially true in the world of auto physical damage claims. Success comes in many forms in the claims industry, from managing costs to producing proper and safe repairs.
Canadian Collision Summary: Q2 2018
September 11, 2018
3 MIN READAt the request of our clients and friends in Canada, we are pleased to provide the following Canada-specific statistics, observations, and trends. All dollar-figures appearing in this section are in CDN$. This data is the product of upload activity from body shops, independent appraisers, and insurance personnel, more accurately depicting insurance-paid loss activity, rather than consumer direct or retail market pricing.
Mitchell Total Loss Data: Q2 2018
September 11, 2018
1 MIN READView the total loss data for both vehicle age and actual cash value of total loss vehicles processed through Mitchell servers.
Mitchell Collision Repair Industry Data: Q2 2018
September 11, 2018
5 MIN READThe initial average appraisal value, calculated by combining data from all first and third-party repairable vehicle appraisals uploaded through Mitchell systems in Q2 2018, was $3,109, $31 more than this same period last year. The continued development suggests a final Q2 2018 average appraisal value of $3,140.
Average Length of Rental for Repairable Vehicles: Q2 2018
September 11, 2018
3 MIN READAverage Length of Rental (LOR) for Q2 2018 landed at 11.6 days in the United States, an increase of 0.1 days compared to Q2 2017. This stagnation in the 2nd Quarter is now an official trend after similar results in 2017 and 2016. Once again, there was very little consistency between regions and states, suggesting that the quarterly result for the U.S. is not reflective of a genuine national course.
10 Tips Every Estimator Should Be Following
September 7, 2018
4 MIN READToday more than ever, the importance of creating an outstanding blueprint for automotive repair is an integral part of Proper and Safe repairs. Creating a roadmap of how the vehicle is going to be repaired provides the most accurate and efficient methods of repair and ensures that every standard operating procedure (SOP) is being met.
DevSecOps: An Interview with Peter Chestna at Mitchell DevCon 2018
August 21, 2018
5 MIN READEach year at Mitchell's DevCon, CTO Erez Nir, brings together hundreds of the company's information technology, engineering and development staff for a full day of keynote and working sessions designed to educate, inspire and celebrate the teams and people that bring Mitchell's products to life. This year, we caught up with DevCon keynote speaker Peter Chestna and asked him to share his views on and passion for DevSecOps, a growing movement within DevOps to emphasize the fundamental role security plays in the development process.