Insights
Trends in Third Party Claims and How to Address Them
November 18, 2022
In this podcast, Norman Tyrell, vice president of product management for Mitchell Casualty Solutions Group, discusses major trends in third party claims and how they’re impacting our industry
Episode 8: Building Customer Loyalty Through OEM-Certified Repairs
September 2, 2022
Art Crawford, vice president of collision centres at AutoCanada, discusses the role that OEM certification plays in proper repair, customer loyalty and shop profitability. He and Ryan also examine how facilities like AutoCanada are collaborating with the OEMs to support and service the next generation of automobiles, including electric vehicles.
Average Length of Rental for Repairable Vehicles: Q2 2022
August 3, 2022
10 MIN READThe 2nd quarter of 2022 saw average Length of Rental (LOR) for collision replacement-related rentals at 17.7 days, a 4.5-day increase from the 2nd quarter of 2021. This represents a decrease of half a day from the 1st quarter of 2022 when average LOR was 18.2 days. While the overall totals in 2022 are much higher than previous years, this quarter-to-quarter decrease of a half-day fits historical trending from the 1st quarter of the year to the 2nd quarter. While trending seems to be reverting to historical normalcy, the results themselves continue to illustrate a “new normal.”
Examining Opioid Utilization Drug Trends
July 19, 2022
Opioid utilization in workers’ comp has steadily been trending downwards.
SEMA 2022
The SEMA trade show provides attendees with the opportunity to see thousands of the latest automotive performance products from hundreds of exhibitors, to discover the newest vehicle trends in the industry, and to develop various skills by attending any of the 70+ free educational sessions hosted by top industry professionals!
Auto Glass Week
This year’s Auto Glass Week is in San Antonio, Texas, inviting industry leaders to come participate in this educational event.
CARSTAR National Conference
The CARSTAR National Conference 2022 is an event hosted by North America’s largest premier network of independently owned and operated collision repair facilities.